| Name | Integrations | Value | Setup Time | Setup Assistance | State | Customisable | Description |
|---|---|---|---|---|---|---|---|
| New User - Onboarding | CW Manage, ITGlue, M365, Exchange Online, CW Automate, Datto RMM, Kaseya VSA, NinjaOne, ImmyBot, CWControl, Halo, Freshdesk | 30 mins | 60 mins | True | Soaring | True |
DetailsDescription: Allows creation of a new user in the customer environment. Supports AAD, AD and JumpCloud as identity providers. |
| Old User - Offboarding | CW Manage, ITGlue, M365, Exchange Online, CW Automate, Datto RMM, Kaseya VSA, NinjaOne, ImmyBot, CWControl, Halo, Freshdesk | 25 mins per user | 60 mins | True | Soaring | True |
DetailsDescription: Allows disabling of a user in the customer environment. Supports AAD, AD as identity providers. Supports shared mailboxes, Out of Office, Mail Forwarding, Group Removal, Licence Removal etc.. |
| Alert on Mailbox Quota | M365, Exchange Online | Proactive | 15 mins | False | Soaring | True |
DetailsDescription: Allows customer-defined reporting on mailbox quota percentage, then creation of a ticket if above that quota. |
| Document Users | M365, Exchange Online, ITGlue | 10 mins per ticket | 5 mins | False | Soaring | True |
DetailsDescription: Documents a number of M365 and EXO attributes, including who has access to the mailbox, licences, sync time, password change, creation time etc. Links to found contact for easier navigation. |
| Document Groups | M365, Exchange Online, ITGlue | 10 mins per ticket | 5 mins | False | Soaring | True |
DetailsDescription: Documents group type, members, aliases etc. Tags group members which then links back to contact for easier navigation. |
| Document Shared Mailboxes | M365, Exchange Online, ITGlue | 10 mins per ticket | 5 mins | False | Soaring | True |
DetailsDescription: Documents shared mailboxes including full/send as access, aliases and links back to contacts for easier navigation. |
| Calendar Permissions | M365, Exchange Online | 15 mins per ticket | 5 mins | False | Soaring | True |
DetailsDescription: Allows addition or removal of calendar permissions via a simple to use form |
| Add/Remove Users from Groups | M365, Exchange Online | 15 mins per ticket | 15 mins | False | Soaring | True |
DetailsDescription: Allow addition or removal of users from groups, or groups from users on bulk. Supports AD and AAD. |
| Just in Time Admin Access v2.0 | CW Manage, Datto PSA, Kaseya BMS, Halo, Freshdesk, CW Automate, Datto RMM, Kaseya VSA, NinjaOne, ImmyBot, CWControl | Security | 15 mins | False | Soaring | True |
DetailsDescription: Allows creation of an admin account either for a 3PP, or technician, that gets disabled at the end of the required task. Ensures a level of an audit trail linked to the ticket. |
| Sync Assets and Users linking | Datto PSA, Datto RMM | 10 mins per ticket | 45 mins | True | Soaring | True |
DetailsDescription: Ensures that config/assets are always up to date with their lastLoggedInUser for easier managing and assigning of tickets |
| Ticket Consolidation | CW Manage, Datto PSA | 30 mins per ticket | 120 mins | True | Soaring | True |
DetailsDescription: Allows a level of ticket consolidation for alerting, or based on ticket description/title etc. Note that this crate will require configuring based on your needs, not out the box ready. |
| Billing Consolidation | CW Manage, Datto PSA | 60 mins per client, per month | 120 mins | True | Soaring | True |
DetailsDescription: Allows identification of devices, users etc and either updates the contract or creates a ticket for manual adjustment as required |
| Technician Toolbox | M365, Exchange Online, CW Manage | 30 mins per ticket | 30 mins | False | Soaring | True |
DetailsDescription: Allows a number of different tasks as a L1 tech, without moving away from the ticket. Also provides access to other Rewst workflow forms directly from the pod. |
| Add or Remove Shared Mailbox Permissions | Exchange Online | 10 mins per ticket | 5 mins | False | Egg | True |
DetailsDescription: Allows any user to add or remove permissions to a shared mailbox - both full and send as access |
| Disable Basic Auth | Microsoft Graph | Security | 10 mins | False | Egg | True |
DetailsDescription: This will allow you to report on and remediate any users that have basic auth enabled |
| Sync and Map Customers from PSA | Rewst | 30 mins per client | 15 mins | True | Egg | True |
DetailsDescription: Allows users to import customers from a PSA and map them to the relevant integrations |
| Sync M365 Users to PSA Agreement | Microsoft Graph, Datto PSA, CW Manage, Halo | 45 mins per client, per month | 60-120 mins | True | Egg | True |
DetailsDescription: This will allow you to sync M365 user counts to the relevant PSA agreement |
| Sync RPort Client Groups | Rewst, RPort | 15 mins | 10 mins | False | Fledgling | True |
DetailsDescription: Sync RPort Client Groups (EXPERIMENTAL) |
| User Verification via CW Manage Pod | CW Manage | Security | 20 mins | False | Fledgling | True |
DetailsDescription: This allows you to verify a user is who they say they are on a call utilising the CW Manage Pod |
| Configure Out of Office for User(s) | Microsoft Graph | 10 mins per ticket | 5 mins | False | Hatchling | True |
DetailsDescription: This allows you to configure out of office for a user(s) or give access to a manager to do so for their approved users, without having to give them access to the tenant or user. |
| Just In Time Admin Access v1.0 | CW Manage | Security | 15 mins | False | Migrating | True |
DetailsDescription: Enables temporary administrative privileges on client systems |
| Alert on Stale Users | Microsoft Graph | Security | 15 mins | False | Nestling | True |
DetailsDescription: This allows you to monitor, alert and remediate on users that have not logged in for a period of time |
| Monitor Steam for Deals on your Favorite Games | Rewst | Demo | 5 mins | False | Nestling | True |
DetailsDescription: This will allow you to get real bargains on your favourite games, showing that Rewst can be used for more than just IT |
| Sync LastLoggedInUser to PSA Config Item | Datto PSA | 10 mins per ticket | 15 mins | True | Nestling | True |
DetailsDescription: This will allow you to ensure that the last logged in user is synced to the PSA Config Item, allowing easier management, reporting and identification of issues |
| Add Rewst Form Link to New User Request Tickets | CW Manage | 5 mins per ticket | 5 mins | True | Soaring | True |
DetailsDescription: Gives tickets a clickable link to User Onboard Form |
| Change a User's Password | CW Manage, Datto RMM, Halo, Freshdesk, Datto RMM, NinjaOne, CW Automate | 10 mins per ticket | 10 mins | False | Soaring | True |
DetailsDescription: Change a User's Password. This Crate includes a form and workflow for changing a user's password as a result of a ticketed request. The technician will choose an existing client's ticket, choose a user within that client, and submit a new password change. |
| Create Inbound Connector | Exchange Online | 10 mins per ticket | 5 mins | False | Soaring | True |
DetailsDescription: This crate creates an inbound connector in Exchange on M365 with the IP specified in the form. This will be used for adding external IP of offices for printers that scan to M365 for example. This form requires a ticket to be made first. |
| Create Ticket from Form | Datto RMM, Halo, CW Manage, Freshdesk, Kaseya BMS | 10 mins | 5 mins | False | Soaring | True |
DetailsDescription: This will allow you to have a form that creates a ticket in your PSA, with mappings of the fields relevant to you |
| Install Ad-Hoc Software | ImmyBot | 30 mins per ticket | 10 mins | False | Soaring | True |
DetailsDescription: This crate allows you to pick a device and a piece of software and install it on said device. This will create or update a ticket. |
| Invite Users to Rewst via Group | Microsoft Graph | 10 mins | 5 mins | False | Soaring | True |
DetailsDescription: Invites users from specified group into Rewst |
| Onboard or Offboard a Device | ImmyBot | 30 mins per device | 5 mins | False | Soaring | True |
DetailsDescription: This crate allows you to pick a primary user and assign them to a device, whilst also choosing whether to onboard, offboard or reset onboarding for the device. |
| OpenAI Image Generation Demo | OpenAI | Demo | 5 mins | False | Soaring | True |
DetailsDescription: This crate is a demo of the OpenAI Image Generation API. It will generate an image based on the text you enter. |
| Perform DNS Lookups | Rewst, Generic HTTP | 10 mins | 5 mins | False | Soaring | True |
DetailsDescription: CloudFlare DNS Lookup |
| Prompt to Combine Similar Tickets | CW Manage | 10 mins per ticket | 15 mins | False | Soaring | True |
DetailsDescription: Triggers for Connectwise Ticket Updates with a 'New'-like Status. Install for the managing org only. |
| Sync AAD Users to CW Manage Contacts | CW Manage | 30 mins | 15 mins | False | Soaring | True |
DetailsDescription: Synchronizes Licensed MS Azure Users with PSA Contacts, adding users that may not have been properly onboarded |
| Use OpenAI to Suggest Responses to New CW Manage Tickets | CW Manage | 15 mins per ticket | 10 mins | False | Soaring | True |
DetailsDescription: Use OpenAI to Suggest Responses to New CW Manage Tickets |
| Alert on Expiring App Reg Secrets | M365 Datto PSA, Halo, CW Manage, Freshdesk, Kaseya BMS | 10 mins | 5 mins | False | Nestling | True |
DetailsDescription: Notifies teams about application registration secrets that are about to expire. |
| Mark CWM Overdue Tasks Complete | CWM | 5 mins per task | 5 mins | False | Nestling | True |
DetailsDescription: Automatically marks overdue tasks in ConnectWise Manage as complete. |
| Alert on Expiring App Reg Certificates | M365, All Supported PSAs | Security | 5 mins | False | Nestling | True |
DetailsDescription: Sends alerts for expiring application registration certificates. |
| Document M365 Environment | Documentation | Documentation | 10 mins | False | Nestling | True |
DetailsDescription: Generates documentation for Microsoft 365 environments for audit or compliance. |
| Change A User's Password V2 | Security | Security | 5 mins | False | Nestling | True |
DetailsDescription: Provides a newer version of user password change with enhanced features. |
| Bulk Create Client from PSA | PSA | 15 mins | 5 mins | False | Nestling | True |
DetailsDescription: Creates multiple clients in a batch directly from PSA data. |
| Document Rewst Form URLs | Documentation | Documentation | 10 mins | False | Nestling | True |
DetailsDescription: Logs URLs of Rewst forms for easy access and reference. |
| Uninstall Ad-Hoc Software | Immybot | 30 mins per ticket | 10 mins | False | Nestling | True |
DetailsDescription: Facilitates on-the-fly software uninstallation on client devices. |
| Rewst Examples: Jinja Comprehension | Documentation | Documentation | 5 mins | False | Nestling | True |
DetailsDescription: Provides examples for using Jinja templates for text manipulation. |
| Run Powershell Script on Selected Devices | All Supported RMMs | 10 mins | 5 mins | False | Nestling | True |
DetailsDescription: Executes a PowerShell script on specified devices. |
| Reset Microsoft MFA | M365 | 10 mins | 5 mins | False | Nestling | True |
DetailsDescription: Allows resetting of Microsoft MFA for specified users. |
| Configure Out Of Office on Mailbox | M365 | 15 mins | 5 mins | False | Nestling | True |
DetailsDescription: Manages Out of Office settings on mailboxes. |
| Ad-Hoc Install/Uninstall Software via Chocolatey | All Supported RMMs | 30 mins per ticket | 5 mins | False | Nestling | True |
DetailsDescription: Enables ad-hoc software installation or removal using Chocolatey. |
| Browse Rewst Form Triggers within a Form and Attach to a Ticket | All Supported PSAs | 10 mins | 5 mins | False | Nestling | True |
DetailsDescription: Allows users to browse through form triggers and attach them to tickets. |
| Alert on Onboard/Offboard Execution | Security | Security | 15 mins | False | Nestling | True |
DetailsDescription: Sends a notification when onboarding or offboarding processes are initiated. |
| Install Acronis Backup Agent on Devices | All Supported RMMs, Acronis | 30 mins | 10 mins | False | Nestling | True |
DetailsDescription: Installs Acronis backup agents on specified devices. |
| Sync LastLoggedInUser to PSA Config Item | Datto RMM | 5 mins | 5 mins | False | Nestling | True |
DetailsDescription: Synchronizes the last logged-in user data to PSA configuration items. |
| Move New Devices to Correct Location | CWM, CWA | 5 mins | 5 mins | False | Nestling | True |
DetailsDescription: Automatically sorts new devices to their correct organizational units or locations. |
| Assign Asset/Config to Ticket based on Contact | All Supported PSAs | 5 mins | 10 mins | False | Nestling | True | |
| Identify Users in Bypass Mode | Security | 10 mins per ticket | 5 mins | False | Nestling | True |
DetailsDescription: Flags users who are in Duo bypass mode for review. |
| Sync On-Prem Users to CWM Contacts | CWM | 10 mins per user | 10 mins | False | Nestling | True |
DetailsDescription: Synchronizes on-premises users to ConnectWise Manage contacts. |
| Post Onboarding Email Campaign | M365 | 5 mins per user | 15 minutes | False | Nestling | True |
DetailsDescription: Automates the sending of post-onboarding emails to new users. |
| Restart Offline Agents via Control/Automate | CWA, CWControl | 15 mins | 10 mins | False | Nestling | True |
DetailsDescription: Restarts offline agents through Control/Automate platforms. |
| Enable/Disable Mailbox Forwarding | M365 | 10 mins per user | 10 mins | False | Nestling | True |
DetailsDescription: Manages forwarding settings on user mailboxes. |
| Bulk Move Users to Specified OU | All Supported RMMs | 5 mins per user | 10 mins | False | Nestling | True |
DetailsDescription: Moves multiple users to a specified organizational unit. |
| Report Offline Servers to Teams | Teams, CWA | 15 mins | 15 mins | False | Nestling | True |
DetailsDescription: Reports offline servers directly into a Microsoft Teams channel. |
| Exchange CIS Audit | Security | Security | 5 mins | False | Nestling | True |
DetailsDescription: Audits Microsoft Exchange against CIS benchmarks. |
| Relate ITG Contact with ITG Configuration | ITGlue | 5 mins per contact | 10 mins | False | Nestling | True |
DetailsDescription: Links ITG contacts with their corresponding ITG configurations. |
| Document Rewst Org Variables | Documentation | Documentation | 5 mins | False | Nestling | True |
DetailsDescription: Creates a document detailing all organizational variables within Rewst. |
| Sync VIP Contact Status to ITG Status | CWM, ITG | 5 mins per contact | 10 mins | False | Nestling | True |
DetailsDescription: Syncs VIP statuses between different platforms or departments. |
| Triage SentinelOne Tickets | SentinalOne, CWM | 5 mins per ticket | 15 mins | False | Nestling | True |
DetailsDescription: Auto-triages tickets related to SentinelOne alerts. |
| Bulk Send SMS to Users | M365, Twillio | 5 mins per user | 5 mins | False | Nestling | True |
DetailsDescription: Sends SMS messages in bulk to users through Twilio. |
| Consolidate and Manage Duplicate Configurations | CWM | 5 mins per config | 10 mins | False | Nestling | True | |
| Network Devices Reporting | Auvik, All Supported PSAs | Reporting | 10 mins | False | Nestling | True |
DetailsDescription: Generates reports on network devices like switches, firewalls, and access points. |
| Clean up Global Address List from Disabled Users | M365 | 10 mins | 5 mins | False | Nestling | True |
DetailsDescription: Removes disabled users from the Microsoft 365 Global Address List. |
| Update M365 User Attributes | M365 | 5 mins | 5 mins | False | Nestling | True |
DetailsDescription: Allows bulk updating of Microsoft 365 user attributes like job title and manager. |
| Upload File to PSA Ticket | Halo, CWM, DattoPSA | 5 mins | 5 mins | False | Nestling | True |
DetailsDescription: Attaches files to tickets in the PSA. |
| Create ITG Password and Relate to Contact | ITG, M265 | 15 mins | 15 mins | False | Nestling | True |
DetailsDescription: Creates an IT Glue password entry and relates it to a specific contact. |
| Export Org Vars to CSV for Import | Documentation | Documentation | 5 mins | False | Nestling | True |
DetailsDescription: Exports organizational variables to CSV format for easy import. |
| Add Devices to Autopilot via Form | M365 | 15 mins | 10 mins | False | Nestling | True |
DetailsDescription: Adds devices to Microsoft Autopilot through a form submission. |
| Sync Duo User Counts with CWM Agreement | Duo, CWM | 10 mins per user | 10 mins | False | Nestling | True |
DetailsDescription: Synchronizes user count between Duo and ConnectWise Manage agreements. |
| Amend Mailbox Permissions | M365 | 10 mins per user | 10 mins | False | Nestling | True |
DetailsDescription: Changes mailbox permissions and logs the actions in a ticket. |
| Rewst: User Offboarding | All Supported RMMs, All Supported PSAs | 30 mins | 60 mins | False | Nestling | True |
DetailsDescription: Automates the user offboarding process, logging all actions in a ticket. |
| View Rewst Integration Org Variables | Documentation | Documentation | 5 mins | False | Nestling | True |
DetailsDescription: Lists organisation variables specific to Rewst integrations. |
| Configure CWM Agreement for Duo Sync | CWM, Duo | 10 mins per agreement | 15 mins | False | Nestling | True |
DetailsDescription: Configures ConnectWise Manage agreements for synchronising Duo users. |
| Remove Malicious Email and Block Sender | Security | Security | 10 mins | False | Nestling | True |
DetailsDescription: Deletes a malicious email and blocks the sender across all user mailboxes. |
| Export Intune Policies and Configurations | M365 | 10 mins | 10 mins | False | Nestling | True |
DetailsDescription: Allows exporting Intune policies and configurations through webhook. |
| Add Rewst Form Link to Offboarding Request Tickets | Documentation | Documentation | 15 mins | False | Nestling | True |
DetailsDescription: Appends a Rewst form link to tickets related to offboarding requests. |
| Export MS365 Licences to CSV | M365 | 30 mins | 5 mins | False | Nestling | True |
DetailsDescription: Exports a CSV and uploads to a ticket for all M365 licences in the selected tenant. |
| Send MFA Push to User | M365 | 5 mins per user | 5 mins | False | Nestling | True |