Name Integrations Value Setup Time Setup Assistance State Customisable Description
New User - Onboarding CW Manage, ITGlue, M365, Exchange Online, CW Automate, Datto RMM, Kaseya VSA, NinjaOne, ImmyBot, CWControl, Halo, Freshdesk 30 mins 60 mins True Soaring True
Details

Description: Allows creation of a new user in the customer environment. Supports AAD, AD and JumpCloud as identity providers.

Old User - Offboarding CW Manage, ITGlue, M365, Exchange Online, CW Automate, Datto RMM, Kaseya VSA, NinjaOne, ImmyBot, CWControl, Halo, Freshdesk 25 mins per user 60 mins True Soaring True
Details

Description: Allows disabling of a user in the customer environment. Supports AAD, AD as identity providers. Supports shared mailboxes, Out of Office, Mail Forwarding, Group Removal, Licence Removal etc..

Alert on Mailbox Quota M365, Exchange Online Proactive 15 mins False Soaring True
Details

Description: Allows customer-defined reporting on mailbox quota percentage, then creation of a ticket if above that quota.

Document Users M365, Exchange Online, ITGlue 10 mins per ticket 5 mins False Soaring True
Details

Description: Documents a number of M365 and EXO attributes, including who has access to the mailbox, licences, sync time, password change, creation time etc. Links to found contact for easier navigation.

Document Groups M365, Exchange Online, ITGlue 10 mins per ticket 5 mins False Soaring True
Details

Description: Documents group type, members, aliases etc. Tags group members which then links back to contact for easier navigation.

Document Shared Mailboxes M365, Exchange Online, ITGlue 10 mins per ticket 5 mins False Soaring True
Details

Description: Documents shared mailboxes including full/send as access, aliases and links back to contacts for easier navigation.

Calendar Permissions M365, Exchange Online 15 mins per ticket 5 mins False Soaring True
Details

Description: Allows addition or removal of calendar permissions via a simple to use form

Add/Remove Users from Groups M365, Exchange Online 15 mins per ticket 15 mins False Soaring True
Details

Description: Allow addition or removal of users from groups, or groups from users on bulk. Supports AD and AAD.

Just in Time Admin Access v2.0 CW Manage, Datto PSA, Kaseya BMS, Halo, Freshdesk, CW Automate, Datto RMM, Kaseya VSA, NinjaOne, ImmyBot, CWControl Security 15 mins False Soaring True
Details

Description: Allows creation of an admin account either for a 3PP, or technician, that gets disabled at the end of the required task. Ensures a level of an audit trail linked to the ticket.

Sync Assets and Users linking Datto PSA, Datto RMM 10 mins per ticket 45 mins True Soaring True
Details

Description: Ensures that config/assets are always up to date with their lastLoggedInUser for easier managing and assigning of tickets

Ticket Consolidation CW Manage, Datto PSA 30 mins per ticket 120 mins True Soaring True
Details

Description: Allows a level of ticket consolidation for alerting, or based on ticket description/title etc. Note that this crate will require configuring based on your needs, not out the box ready.

Billing Consolidation CW Manage, Datto PSA 60 mins per client, per month 120 mins True Soaring True
Details

Description: Allows identification of devices, users etc and either updates the contract or creates a ticket for manual adjustment as required

Technician Toolbox M365, Exchange Online, CW Manage 30 mins per ticket 30 mins False Soaring True
Details

Description: Allows a number of different tasks as a L1 tech, without moving away from the ticket. Also provides access to other Rewst workflow forms directly from the pod.

Add or Remove Shared Mailbox Permissions Exchange Online 10 mins per ticket 5 mins False Egg True
Details

Description: Allows any user to add or remove permissions to a shared mailbox - both full and send as access

Disable Basic Auth Microsoft Graph Security 10 mins False Egg True
Details

Description: This will allow you to report on and remediate any users that have basic auth enabled

Sync and Map Customers from PSA Rewst 30 mins per client 15 mins True Egg True
Details

Description: Allows users to import customers from a PSA and map them to the relevant integrations

Sync M365 Users to PSA Agreement Microsoft Graph, Datto PSA, CW Manage, Halo 45 mins per client, per month 60-120 mins True Egg True
Details

Description: This will allow you to sync M365 user counts to the relevant PSA agreement

Sync RPort Client Groups Rewst, RPort 15 mins 10 mins False Fledgling True
Details

Description: Sync RPort Client Groups (EXPERIMENTAL)

User Verification via CW Manage Pod CW Manage Security 20 mins False Fledgling True
Details

Description: This allows you to verify a user is who they say they are on a call utilising the CW Manage Pod

Configure Out of Office for User(s) Microsoft Graph 10 mins per ticket 5 mins False Hatchling True
Details

Description: This allows you to configure out of office for a user(s) or give access to a manager to do so for their approved users, without having to give them access to the tenant or user.

Just In Time Admin Access v1.0 CW Manage Security 15 mins False Migrating True
Details

Description: Enables temporary administrative privileges on client systems

Alert on Stale Users Microsoft Graph Security 15 mins False Nestling True
Details

Description: This allows you to monitor, alert and remediate on users that have not logged in for a period of time

Monitor Steam for Deals on your Favorite Games Rewst Demo 5 mins False Nestling True
Details

Description: This will allow you to get real bargains on your favourite games, showing that Rewst can be used for more than just IT

Sync LastLoggedInUser to PSA Config Item Datto PSA 10 mins per ticket 15 mins True Nestling True
Details

Description: This will allow you to ensure that the last logged in user is synced to the PSA Config Item, allowing easier management, reporting and identification of issues

Add Rewst Form Link to New User Request Tickets CW Manage 5 mins per ticket 5 mins True Soaring True
Details

Description: Gives tickets a clickable link to User Onboard Form

Change a User's Password CW Manage, Datto RMM, Halo, Freshdesk, Datto RMM, NinjaOne, CW Automate 10 mins per ticket 10 mins False Soaring True
Details

Description: Change a User's Password. This Crate includes a form and workflow for changing a user's password as a result of a ticketed request. The technician will choose an existing client's ticket, choose a user within that client, and submit a new password change.

Create Inbound Connector Exchange Online 10 mins per ticket 5 mins False Soaring True
Details

Description: This crate creates an inbound connector in Exchange on M365 with the IP specified in the form. This will be used for adding external IP of offices for printers that scan to M365 for example. This form requires a ticket to be made first.

Create Ticket from Form Datto RMM, Halo, CW Manage, Freshdesk, Kaseya BMS 10 mins 5 mins False Soaring True
Details

Description: This will allow you to have a form that creates a ticket in your PSA, with mappings of the fields relevant to you

Install Ad-Hoc Software ImmyBot 30 mins per ticket 10 mins False Soaring True
Details

Description: This crate allows you to pick a device and a piece of software and install it on said device. This will create or update a ticket.

Invite Users to Rewst via Group Microsoft Graph 10 mins 5 mins False Soaring True
Details

Description: Invites users from specified group into Rewst

Onboard or Offboard a Device ImmyBot 30 mins per device 5 mins False Soaring True
Details

Description: This crate allows you to pick a primary user and assign them to a device, whilst also choosing whether to onboard, offboard or reset onboarding for the device.

OpenAI Image Generation Demo OpenAI Demo 5 mins False Soaring True
Details

Description: This crate is a demo of the OpenAI Image Generation API. It will generate an image based on the text you enter.

Perform DNS Lookups Rewst, Generic HTTP 10 mins 5 mins False Soaring True
Details

Description: CloudFlare DNS Lookup

Prompt to Combine Similar Tickets CW Manage 10 mins per ticket 15 mins False Soaring True
Details

Description: Triggers for Connectwise Ticket Updates with a 'New'-like Status. Install for the managing org only.

Sync AAD Users to CW Manage Contacts CW Manage 30 mins 15 mins False Soaring True
Details

Description: Synchronizes Licensed MS Azure Users with PSA Contacts, adding users that may not have been properly onboarded

Use OpenAI to Suggest Responses to New CW Manage Tickets CW Manage 15 mins per ticket 10 mins False Soaring True
Details

Description: Use OpenAI to Suggest Responses to New CW Manage Tickets

Alert on Expiring App Reg Secrets M365 Datto PSA, Halo, CW Manage, Freshdesk, Kaseya BMS 10 mins 5 mins False Nestling True
Details

Description: Notifies teams about application registration secrets that are about to expire.

Mark CWM Overdue Tasks Complete CWM 5 mins per task 5 mins False Nestling True
Details

Description: Automatically marks overdue tasks in ConnectWise Manage as complete.

Alert on Expiring App Reg Certificates M365, All Supported PSAs Security 5 mins False Nestling True
Details

Description: Sends alerts for expiring application registration certificates.

Document M365 Environment Documentation Documentation 10 mins False Nestling True
Details

Description: Generates documentation for Microsoft 365 environments for audit or compliance.

Change A User's Password V2 Security Security 5 mins False Nestling True
Details

Description: Provides a newer version of user password change with enhanced features.

Bulk Create Client from PSA PSA 15 mins 5 mins False Nestling True
Details

Description: Creates multiple clients in a batch directly from PSA data.

Document Rewst Form URLs Documentation Documentation 10 mins False Nestling True
Details

Description: Logs URLs of Rewst forms for easy access and reference.

Uninstall Ad-Hoc Software Immybot 30 mins per ticket 10 mins False Nestling True
Details

Description: Facilitates on-the-fly software uninstallation on client devices.

Rewst Examples: Jinja Comprehension Documentation Documentation 5 mins False Nestling True
Details

Description: Provides examples for using Jinja templates for text manipulation.

Run Powershell Script on Selected Devices All Supported RMMs 10 mins 5 mins False Nestling True
Details

Description: Executes a PowerShell script on specified devices.

Reset Microsoft MFA M365 10 mins 5 mins False Nestling True
Details

Description: Allows resetting of Microsoft MFA for specified users.

Configure Out Of Office on Mailbox M365 15 mins 5 mins False Nestling True
Details

Description: Manages Out of Office settings on mailboxes.

Ad-Hoc Install/Uninstall Software via Chocolatey All Supported RMMs 30 mins per ticket 5 mins False Nestling True
Details

Description: Enables ad-hoc software installation or removal using Chocolatey.

Browse Rewst Form Triggers within a Form and Attach to a Ticket All Supported PSAs 10 mins 5 mins False Nestling True
Details

Description: Allows users to browse through form triggers and attach them to tickets.

Alert on Onboard/Offboard Execution Security Security 15 mins False Nestling True
Details

Description: Sends a notification when onboarding or offboarding processes are initiated.

Install Acronis Backup Agent on Devices All Supported RMMs, Acronis 30 mins 10 mins False Nestling True
Details

Description: Installs Acronis backup agents on specified devices.

Sync LastLoggedInUser to PSA Config Item Datto RMM 5 mins 5 mins False Nestling True
Details

Description: Synchronizes the last logged-in user data to PSA configuration items.

Move New Devices to Correct Location CWM, CWA 5 mins 5 mins False Nestling True
Details

Description: Automatically sorts new devices to their correct organizational units or locations.

Assign Asset/Config to Ticket based on Contact All Supported PSAs 5 mins 10 mins False Nestling True
Details

Description: Assigns assets or configurations to tickets based on the contact associated with the ticket.

Identify Users in Bypass Mode Security 10 mins per ticket 5 mins False Nestling True
Details

Description: Flags users who are in Duo bypass mode for review.

Sync On-Prem Users to CWM Contacts CWM 10 mins per user 10 mins False Nestling True
Details

Description: Synchronizes on-premises users to ConnectWise Manage contacts.

Post Onboarding Email Campaign M365 5 mins per user 15 minutes False Nestling True
Details

Description: Automates the sending of post-onboarding emails to new users.

Restart Offline Agents via Control/Automate CWA, CWControl 15 mins 10 mins False Nestling True
Details

Description: Restarts offline agents through Control/Automate platforms.

Enable/Disable Mailbox Forwarding M365 10 mins per user 10 mins False Nestling True
Details

Description: Manages forwarding settings on user mailboxes.

Bulk Move Users to Specified OU All Supported RMMs 5 mins per user 10 mins False Nestling True
Details

Description: Moves multiple users to a specified organizational unit.

Report Offline Servers to Teams Teams, CWA 15 mins 15 mins False Nestling True
Details

Description: Reports offline servers directly into a Microsoft Teams channel.

Exchange CIS Audit Security Security 5 mins False Nestling True
Details

Description: Audits Microsoft Exchange against CIS benchmarks.

Relate ITG Contact with ITG Configuration ITGlue 5 mins per contact 10 mins False Nestling True
Details

Description: Links ITG contacts with their corresponding ITG configurations.

Document Rewst Org Variables Documentation Documentation 5 mins False Nestling True
Details

Description: Creates a document detailing all organizational variables within Rewst.

Sync VIP Contact Status to ITG Status CWM, ITG 5 mins per contact 10 mins False Nestling True
Details

Description: Syncs VIP statuses between different platforms or departments.

Triage SentinelOne Tickets SentinalOne, CWM 5 mins per ticket 15 mins False Nestling True
Details

Description: Auto-triages tickets related to SentinelOne alerts.

Bulk Send SMS to Users M365, Twillio 5 mins per user 5 mins False Nestling True
Details

Description: Sends SMS messages in bulk to users through Twilio.

Consolidate and Manage Duplicate Configurations CWM 5 mins per config 10 mins False Nestling True
Details

Description: Identifies and manages duplicate configurations in Manage, keeping the latest or most accurate version.

Network Devices Reporting Auvik, All Supported PSAs Reporting 10 mins False Nestling True
Details

Description: Generates reports on network devices like switches, firewalls, and access points.

Clean up Global Address List from Disabled Users M365 10 mins 5 mins False Nestling True
Details

Description: Removes disabled users from the Microsoft 365 Global Address List.

Update M365 User Attributes M365 5 mins 5 mins False Nestling True
Details

Description: Allows bulk updating of Microsoft 365 user attributes like job title and manager.

Upload File to PSA Ticket Halo, CWM, DattoPSA 5 mins 5 mins False Nestling True
Details

Description: Attaches files to tickets in the PSA.

Create ITG Password and Relate to Contact ITG, M265 15 mins 15 mins False Nestling True
Details

Description: Creates an IT Glue password entry and relates it to a specific contact.

Export Org Vars to CSV for Import Documentation Documentation 5 mins False Nestling True
Details

Description: Exports organizational variables to CSV format for easy import.

Add Devices to Autopilot via Form M365 15 mins 10 mins False Nestling True
Details

Description: Adds devices to Microsoft Autopilot through a form submission.

Sync Duo User Counts with CWM Agreement Duo, CWM 10 mins per user 10 mins False Nestling True
Details

Description: Synchronizes user count between Duo and ConnectWise Manage agreements.

Amend Mailbox Permissions M365 10 mins per user 10 mins False Nestling True
Details

Description: Changes mailbox permissions and logs the actions in a ticket.

Rewst: User Offboarding All Supported RMMs, All Supported PSAs 30 mins 60 mins False Nestling True
Details

Description: Automates the user offboarding process, logging all actions in a ticket.

View Rewst Integration Org Variables Documentation Documentation 5 mins False Nestling True
Details

Description: Lists organisation variables specific to Rewst integrations.

Configure CWM Agreement for Duo Sync CWM, Duo 10 mins per agreement 15 mins False Nestling True
Details

Description: Configures ConnectWise Manage agreements for synchronising Duo users.

Remove Malicious Email and Block Sender Security Security 10 mins False Nestling True
Details

Description: Deletes a malicious email and blocks the sender across all user mailboxes.

Export Intune Policies and Configurations M365 10 mins 10 mins False Nestling True
Details

Description: Allows exporting Intune policies and configurations through webhook.

Add Rewst Form Link to Offboarding Request Tickets Documentation Documentation 15 mins False Nestling True
Details

Description: Appends a Rewst form link to tickets related to offboarding requests.

Export MS365 Licences to CSV M365 30 mins 5 mins False Nestling True
Details

Description: Exports a CSV and uploads to a ticket for all M365 licences in the selected tenant.

Send MFA Push to User M365 5 mins per user 5 mins False Nestling True
Details

Description: Sends an MFA push to a user's configured authenticator on their M365 account, logging the result in a PSA ticket.